Work Completed Date: September 03, 2014
Hire Again: Yes
Approximate Cost: $130
Description Of Work:  Daughters computer was running very slow. Tech Monkey cleaned up and restored back to new. They also downloaded anti virus from my cable provider.
Member Comments: I tried to deal with the slowness on my daughters computer myself to no avail and to be honest with you I am really not a "techie." I found Tech Monkey on Angie's List and I am very happy with their work. Vito is the owner and I worked with him. He doesn't act like a used car salesman, he doesn't try to sell you extra's. The computer is running great right now and he told me that if I bring it back within 30 days I can have more RAM installed if I am not happy with the speed and I will pay for the parts only. The laptop is not top of the line, but if I can save a few bucks by upgrading it rather than buying new I will do it. Over all I will go back to Tech Monkey and will recommend them to my family and friends. Vito seems like a sincere guy and is willing to help his customers save a few bucks

Work Completed Date: May 01, 2014
Hire Again: Yes
Approximate Cost: $80
Description Of Work:  Had to download information from the computer I took in Laptop, which is no longer usable, transferring information onto my current computer.

Work Completed Date: June 12, 2013
Hire Again: Yes
Approximate Cost: $100
Description Of Work:  I used Tech Monkey for computer repair services. I took my computer there twice over a 2 months period. It had some kind of virus. I was getting ready to get a new computer but they cleaned it up and got it straightened out. It was also having problems with one of the programs and they got that fixed as well.
Member Comments: They are very good. They have an initial flat fee.The initial fee is put towards the cost of services and if you have any problems with it for three months after they fix your computer, they take care of it for free. They don't really do Apple computers, they do the PCs. They don't do house calls. It is cheaper if you take your computer there.

Work Completed Date: April 09, 2014
Hire Again: Yes
Approximate Cost: $135
Description Of Work:  They set up my computer.
Member Comments: He was here over an hour. He set up all my passwords and everything. He was really great. He also showed how to use it. The customer service was great! He called me and told me exactly when he was going to be there.

Work Completed Date: September 01, 2013
Hire Again: Yes
Approximate Cost: $200
Description Of Work:  Both of our laptops crashed. He was able to retrieve all the data on the computers and installed new hard drives.
Member Comments: He diagnosed both computers and based on their age, recommended replacing both hard drives. He did them one at a time, to spread out the cost and get us up and running with at least one working computer, as we are both in school. Great work, timely, and honest.

Work Completed Date: February 09, 2014
Hire Again: Yes
Approximate Cost: $150
Description Of Work:  Laptop clean up and virus removal. Excellent company to do business with.

Work Completed Date: November 15, 2013
Hire Again: Yes
Approximate Cost: $150
Description Of Work:  Repaired computer
Member Comments: Very responsible, professional and pleasant to deal with.

Work Completed Date: January 17, 2014
Hire Again: Yes
Approximate Cost: $105
Description Of Work:  Laptop repair
Member Comments: The owner of this company, Vito, was absolutely wonderful. I told him I needed my laptop as soon as possible for work. He got it repaired the same day. He kept me updated on what he was doing. He was absolutely wonderful, very professional, and I can't say enough about him. He went out of his way to make sure I did not spend more money than I needed to, he was very honest.

Work Completed Date: March 13, 2013
Hire Again: Yes
Approximate Cost: $280
Description Of Work:  Replacement of motherboard on Dell desktop computer.
Member Comments: My computer wouldn't start. I took it to TechMonkey on 2/26. They charged me a $50 diagnostic fee which they told me would be applied to the repair if I had it done. The next day they called me and told me that the computer needed a new motherboard. They gave me a estimate of parts and labor. They had a problem finding a suitable replacement part, but throughout the process they called me, gave me a updated price, and an estimated repair date. They gave me several different options and explained each option. It was obvious that they were trying to get me the best service for the price. They service was completed on the day they promised. When I got the computer home, there were a few problems that had to be resolved. I took it back, and they resolved the problems on the spot. The staff at TechMonkey were knowledgable, helpful, and did everything possible to get me the most for my money.

Work Completed Date: June 28, 2012
Hire Again: Yes
Approximate Cost: $115
Description Of Work:  Fixed a computer cash and gave tips on keeping things running. Very good communication ---Also, they donate computers to the Blind.
Member Comments: I called, took the computer in, and they did a great job fixing it. Also, very prompt and good communication

Work Completed Date: July 15, 2010
Hire Again: Yes
Description Of Work:  I use Tech Monkey for computer repairs. The last time I used them was about a year ago.
Member Comments: I am a computer technician myself, so I don’t normally have somebody do those things for me. They do what they say they are going to do and seem to be quite reasonable. They meet their commitments and get it done and fixed. I don’t mind paying someone who gets the job done properly.
Customer Service
TechMonkey provides a number of channels to provide feedback but considers that the fastest and most efficient way for all customer service product and warranty based issues to be resolved is to contact TechMonkey.
Contact Us
8012 Castor Avenue
Philadelphia PA 19116
215-745-2130
techmonkey@techmonkeyweb.com

Our Commitment
We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our tools, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.